Changes to our cancellation policy

Due to an increasing number of no-show appointments our clinic policy has changed. Our clinics are at times, waiting for patients to arrive and therefore, are having to defer clients who genuinely need the vet’s attention.

Therefore, our policy is that no show bookings that are not cancelled with the clinic three hours prior to the appointment will incur a fee of $50 for missed consultations and $100 for missed procedures.

This change of policy also applies to Best for Pet clients.

If you are required to cancel your appointment, please call the clinic on (02) 6685 6899.

We trust you will understand that this policy is in place to keep appointments open to the furry friends that really need to see us.

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Please see below a list of our trading hours over Easter and Anzac Day. If you have a pet emergency whilst we are closed, please contact our usual afterhour services.  

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A list of our trading hours over the holiday season this year. If you have a pet emergency whilst we are closed, please contact North Coast Emergency Vets 0424 054 056.

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Spring time!

Well hello! We are excited to see Spring and the changes this season brings (except for the influx of paralysis ticks - we are definitely not excited about them!). We hope this edition of our newsletter finds you all well and happy.

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COVID-19 Clinic Update

Due to the recent government announcement, our clinic has now implemented the following protocols. 

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Easter Trading Hours

Belated Christmas parties, farewells and the return of Dr Russ (sort of)

We've had a busy time here at MyVet Byron Bay of late. There are a few changes in clinic and some exciting annoucements.

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Win A Royal Canin Diet for your Pet

It's important that your pets maintain a healthy weight. A healthy weight can help them live a longer and happier life, delay the onset of some diseases, and improve their activity levels.

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We're looking forward to 2021!

Happy New Year, everyone! We are looking forward to getting stuck into 2021 and like the rest of the world, are hoping for a lot less chaos and uncertainty this year.

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Diet essentials for your new puppy or kitten

We've seen a huge increase in the number of new puppies and kittens being welcomed into families this year. With good nutrition being one of the most important factors in ensuring your furry family member grows up healthy and strong.

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